FAQs
Bigred's Problem FAQ
Answers to some of the most common problems that happen on BIGRED.
Computer Labs
FAQ categories are Software, Hardware, Laptops, E-mail, and General.
Computer Labs—Uniprint
Answers to questions on UNL's software-based laser printing system.
Identity Theft FAQ
This FAQ gives you a step-by-step guide in case of identity theft as well as answers some common questions.
Lotus Notes
The Notes FAQ covers questions on the Address Book, Calendar, E-mail, Settings, Installation, and more. (NOTE: written for R5 but most items are applicable for R6)
MyUNL Support Center (Blackboard)
Browse or search the Knowledge Base for a wide variety of solutions. Also, provides quick access to the Most Popular Topics and Most Recent Topics.
NSave Backup System
Frequently Asked Questions about how NSave is setup to operate at UNL.
Telecommunications
· FAQ Database
UNL Software Site Licensing
Answers to questions such as "What is a Site License?" "How do I Place an Order?" and information on volume discounts and more. Includes links to pages on all site licenses held by UNL.
UNLSERVE FAQ
FAQ database maintained by IS Computer Help Desk personnel answering questions on E-mail, statistical programs, text editing, uploading/downloading files, and other topics.
Wireless Networking
Answers to your questions on wireless networking in general, and specifically the deployment of wireless networks within UNL.
Archived Information for older systems
·· Help Desk FAQ database
· Operations Center FAQ
· How do I configure my POP e-mail Client?
· Web Browser FAQs
Tips on using Microsoft's Internet Explorer, Apple Safari or the Mozilla Firefox browser and on browser extensions and upgrades.
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User Guides & Tutorials
Computer Disposal: Hard Drive Formatting
Instructions for PCs and Mac computers on how to format a computer hard drive before discarding, recycling, or turning over to Inventory.
Computer Viruses
Information on Prevention and Cure of computer viruses, plus links to instructions for installing and updating Sophos for PCs and Macintosh computers.
Listserv® User Instructions
Instructions for subscribing to and unsubscribing from UNL Listserv(s) and on changing your subscription options. Also, links to L-Soft International's General User's Guide. (provided by IANR CIT)
Listserv® Owner Instructions
Instructions for Listserv owners and a link to manuals and documentation from L-Soft International, Inc. (provided by IANR CIT)
Lotus Notes R6 & R7
· Notes QuickGuides on Mail, Calendar, iNotes, and using the R6 Environment (Guides are PDF files)
· Tips for Addressing Memos in Lotus Notes R6
· Using Lotus Notes via Web Access (written for R5, login instructions still applicable for R6)
MyUNL (Blackboard)
· Student Getting Started Guide - PDF (2 pages, 75KB)
· Faculty/TA Getting Started Guide - PDF (2 pages, 36KB)
Telecommunications Online Manuals
Manuals and guides for CellularOne Voice Mail, Dot Messenger, Internet Paging, Meridian phones, mobilePath Instructions, Student Voice Mail, and more.
UNLSERVE Basics Guide
Introduction to UNLSERVE and instructions for Telnet access.
Web Design and Graphics
Tutorials on Photoshop Elements, Blackboard, Fireworks, Flash, Dreamweaver, and general principles of using Web graphics. |
